TradeCon
Care, Support, and Warranties
Our work doesn’t end the moment we deliver the finished product, service, or project. We believe that long-term client satisfaction is just as important as the execution itself.
That’s why we remain your partner even after completion — monitoring, supporting, and ensuring everything works exactly as planned.
1. Post-Delivery Functionality Check
Shortly after project completion, we conduct an initial operational or usage check:
- verifying that the solution functions according to specifications,
- confirming integration into your processes,
- ensuring all users or operators are properly trained.
2. Technical and Expert Support
Our support doesn’t stop at delivery — we’re available for:
- addressing questions and issues,
- providing additional instructions or documentation,
- offering recommendations for more efficient use of the solution.
3. Service and Warranties
We stand firmly behind the quality of our products and services.
Therefore, we offer our customers a warranty period in accordance with the statutory warranty length specified by the country of delivery.
Additionally, we provide:
- warranty and post-warranty service,
- diagnostics and repairs,
- replacement or modification of components,
- preventive maintenance to extend the lifespan of the solution.
4. Ongoing Evaluation and Optimization
After some time from project launch, we revisit the data and results:
- evaluating whether the solution meets the set goals,
- proposing adjustments or improvements,
- looking for opportunities to expand or innovate.
The result?
Even after project delivery, you can be confident that a reliable partner stands behind you — one who monitors your needs, responds to changes, and ensures your investment delivers long-term value — backed by guaranteed quality and statutory warranty protection.
